In an industry characterised by proximity to technology and close customer relationships, people are a strategic resource for ensuring high standards of quality and long-term development.

As at 31 December 2023, the Gpi Group had a total of 7,595 employees, of whom 6937 were employed in Italy (slightly more than 91% of the employed population) and 658 abroad (about 9%), an increase of about 10.44% compared to 2022. In Italy, the average age is around 42.

In Italy alone, as of 31/12/2023, four generations are employed simultaneously: 10% belong to Generation Z, 41% to Generation Y, 42% to Generation X and 7% to the Baby Boomers generation.

All Group staff are employed under regular employment contracts. In Italy, as a result of takeover and merger operations over the years and as a consequence of the legislation in force in the world of procurement are applied four national collective bargaining agreements (CCNLs).

The importance of training for Gpi is also demonstrated by the strengthening of the Team Academy, made necessary to cope with the increasingly demanding management of the Company’s training needs, which grew by 13% in 2021 compared to the previous year: over 43 thousand training hours were provided in Italy, and over 5 thousand hours were provided abroad, for a total of over 48 thousand training hours provided.

In a context where the lack of specialized personnel, particularly in the ICT sector, exposes the organization to the risk of skill shortages, our initiative plays a crucial role. We aim to avert this scenario by investing in continuous training and ensuring that our staff is adequately prepared to meet the challenges of the industry.

Our commitment in this direction is demonstrated first and foremost by the strengthening of the Team Academy, made necessary to cope with the increasingly demanding management of the company’s training needs, which have grown in 2023 compared to the previous year: a total of over 106,000 hours of training were delivered in Italy, and over 10,000 hours abroad, making for a total of over 117,000 hours of training delivered.

Of these, just over 99,000 hours (including just over 9,000 for the foreign perimeter) concern non-mandatory training on a variety of topics: cross-functional training, related to corporate compliance, technical skills, and both internal and external training.

We are talking about approximately 15.42 average training hours per employee within the Italian perimeter, to which are added 16.24 average training hours for companies abroad, making a total of 15.49 average training hours per employee.